{"id":1734,"date":"2022-03-21T18:18:29","date_gmt":"2022-03-21T17:18:29","guid":{"rendered":"https:\/\/www.secretvenicetour.com\/?page_id=1734"},"modified":"2026-10-20T16:52:52","modified_gmt":"2026-10-20T15:52:52","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.secretvenicetour.com\/it\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1734\" class=\"elementor elementor-1734\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eae8d3a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eae8d3a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1c6b13a\" data-id=\"1c6b13a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-18eb8d4 elementor-widget elementor-widget-aux_modern_heading\" data-id=\"18eb8d4\" data-element_type=\"widget\" data-widget_type=\"aux_modern_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section class=\"aux-widget-modern-heading\">\n            <div class=\"aux-widget-inner\"><h2 class=\"aux-modern-heading-primary\">FAQ<\/h2><div class=\"aux-modern-heading-divider\"><\/div><\/div>\n        <\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-aa8668a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"aa8668a\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-40306cd\" data-id=\"40306cd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-53547f3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"53547f3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-04c9022\" data-id=\"04c9022\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c555431 elementor-widget elementor-widget-html\" data-id=\"c555431\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n#post-1734{padding-top:var(--svt-header-space,310px)!important}\n@media(max-width:767px){#post-1734{padding-top:var(--svt-header-space,350px)!important}}\n\n\/* Page 1734 only. 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h1{font-weight:800;font-size:clamp(37px,4.3vw,65px);line-height:1.14}\n#svt-v2 .v-lead{color:#e0eeeb}#svt-v2 .v-kicker{color:#e8b24d}#svt-v2 .v-hero-link{border-color:#81aaa7}\n#svt-v2 .v-filter{color:#3f6467}#svt-v2 .v-filter:hover{background:#d7e4df;color:var(--wine)}\n#svt-v2 .v-answer,#svt-v2 .v-side-note{color:#426467}\n#svt-v2 .v-side-note .v-contact-button{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:14px 18px;margin-top:18px;background:var(--wine);color:#f7fcfa;text-decoration:none;font-size:13px;font-weight:600;transition:transform .25s var(--ease),background .25s}\n#svt-v2 .v-contact-button:hover{background:#103b41;transform:translateY(-2px)}\n#svt-v2 .v-photo-note{background:#dce8e3;color:var(--ink)}\n#post-1734 .elementor-element-367d40e{display:block!important;margin-top:0!important;padding-top:25px!important}\n@media(max-width:640px){#svt-v2 h1{font-size:39px}#svt-v2 .v-side-note{display:block;margin:0 0 28px;padding:0;border:0;font-size:13px}#svt-v2 .v-side-note .v-contact-button{max-width:100%;margin-top:12px}#svt-v2 .v-nav{margin-bottom:18px}#svt-v2 .v-group-head{gap:12px}#svt-v2 .v-group h2{font-size:24px}}\n\n#svt-v2 b.v-lang{font:inherit;letter-spacing:inherit;color:inherit;text-transform:inherit}#svt-v2 b.v-it{display:none}html[lang^=\"it\"] #svt-v2 b.v-en{display:none}html[lang^=\"it\"] #svt-v2 b.v-it{display:inline}\n@media(max-width:640px){html[lang^=\"it\"] #svt-v2 h1{font-size:36px}}\n<\/style><div id=\"svt-v2\">\n<section class=\"v-hero\" aria-labelledby=\"v-title\"><div class=\"v-hero-copy\"><p class=\"v-kicker v-enter\">Secret Venice Tours \u00b7 FAQ<\/p><h1 id=\"v-title\" class=\"v-enter v-delay\"><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>A little clarity.<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Una risposta chiara.<\/b><span><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>A lot of Venice.<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Tutta la tua Venezia.<\/b><\/span><\/h1><p class=\"v-lead v-enter v-delay2\"><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>Your questions, answered. Let\u2019s make your private experience feel effortless, before you even arrive.<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Le risposte alle tue domande, per organizzare un\u2019esperienza privata senza pensieri, ancora prima di arrivare.<\/b><\/p><a class=\"v-hero-link\" href=\"#v-answers\"><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>Find your answer <\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Trova la tua risposta <\/b><span aria-hidden=\"true\">\u2193<\/span><\/a><svg class=\"v-route\" viewBox=\"0 0 240 170\" fill=\"none\" aria-hidden=\"true\"><path d=\"M0 130C90 150 15 15 100 35S145 155 205 95S220 5 240 20\" stroke=\"#e7b64f\" stroke-width=\"2\"\/><\/svg><\/div><div class=\"v-photo\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/www.secretvenicetour.com\/wp-content\/uploads\/2022\/03\/faq2.png\" alt=\"Venice\u2019s Grand Canal and colourful palaces seen from above\" width=\"1200\" height=\"800\" fetchpriority=\"high\"><div class=\"v-photo-note\"><span><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>A local perspective. A private experience.<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Uno sguardo locale. Un\u2019esperienza privata.<\/b><\/span><span aria-hidden=\"true\">&#8599;&#65038;<\/span><\/div><\/div><\/section>\n<div class=\"v-layout\" id=\"v-answers\"><aside class=\"v-sidebar\"><h2><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>What\u2019s on<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Cosa vuoi<\/b><br><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>your mind?<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>sapere?<\/b><\/h2><nav class=\"v-nav\" aria-label=\"Filter questions by topic\"><button class=\"v-filter\" type=\"button\" data-filter=\"all\" aria-pressed=\"true\"><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>All questions <\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Tutte le domande <\/b><small>15<\/small><\/button><button class=\"v-filter\" type=\"button\" data-filter=\"tour\" aria-pressed=\"false\"><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>Your private tour <\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Il tuo tour privato <\/b><small>07<\/small><\/button><button class=\"v-filter\" type=\"button\" data-filter=\"venice\" aria-pressed=\"false\"><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>Discovering Venice <\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Scoprire Venezia <\/b><small>05<\/small><\/button><button class=\"v-filter\" type=\"button\" data-filter=\"booking\" aria-pressed=\"false\"><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>Booking & details <\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Prenotazioni e dettagli <\/b><small>03<\/small><\/button><\/nav><div class=\"v-side-note\"><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>Something a little more specific?<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Hai una domanda pi\u00f9 specifica?<\/b><br><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>I\u2019m happy to help you plan.<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Ti aiuto volentieri a organizzare.<\/b><br><a class=\"v-contact-button\" href=\"https:\/\/www.secretvenicetour.com\/contact-me\/\"><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>Contact Lucrezia <\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Contatta Lucrezia <\/b><span aria-hidden=\"true\">&#8599;&#65038;<\/span><\/a><\/div><\/aside><div class=\"v-main\"><div id=\"v-question-list\"><section class=\"v-group v-reveal\" data-topic=\"tour\" aria-labelledby=\"v-group-tour\"><div class=\"v-group-head\"><span aria-hidden=\"true\">01<\/span><h2 id=\"v-group-tour\"><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>Your private tour<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Il tuo tour privato<\/b><\/h2><\/div><details><summary><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>Can I customise my private tour of Venice?<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Posso personalizzare il mio tour privato di Venezia?<\/b><\/summary><div class=\"v-answer\"><p><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>Of course! Whether you\u2019re interested in discovering the secret Venice or want to visit some of most famous museums, let me know what you have in mind and I\u2019ll create a unique experience just for you!<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Certo! Che tu voglia scoprire la Venezia segreta o visitare alcuni dei musei pi\u00f9 famosi, raccontami cosa hai in mente e creer\u00f2 un\u2019esperienza unica, su misura per te!<\/b><\/p><\/div><\/details><details><summary><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>Can I combine a private walking tour with a gondola ride or a private boat experience?<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Posso combinare un tour privato a piedi con un giro in gondola o un\u2019esperienza in barca privata?<\/b><\/summary><div class=\"v-answer\"><p><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>Absolutely! That\u2019s the best way to live a truly authentic experience and allows you to see Venice both on foot and from the water.<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Assolutamente! \u00c8 il modo migliore per vivere un\u2019esperienza davvero autentica e ti permette di scoprire Venezia sia a piedi sia dall\u2019acqua.<\/b><\/p><p><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>I will take care of booking the private gondola ride or an exclusive boat tour, according to your preferences.<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Mi occuper\u00f2 di prenotare il giro in gondola privata o un tour esclusivo in barca, secondo le tue preferenze.<\/b><\/p><\/div><\/details><details><summary><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>How many people can join a private tour?<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Quante persone possono partecipare a un tour privato?<\/b><\/summary><div class=\"v-answer\"><p><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>The tour will be for you and your party only!<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Il tour sar\u00e0 riservato esclusivamente a te e al tuo gruppo!<\/b><\/p><p><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>My license allows me to guide any group size, up to 25 people per group.<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>La mia abilitazione mi consente di accompagnare gruppi di qualsiasi dimensione, fino a 25 persone per gruppo.<\/b><\/p><\/div><\/details><details><summary><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>What time do the tours start?<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>A che ora iniziano i tour?<\/b><\/summary><div class=\"v-answer\"><p><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>There is no fixed start time. We can choose together the starting time that works best for you, depending on my availability.<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Non c\u2019\u00e8 un orario di partenza fisso. Possiamo scegliere insieme quello pi\u00f9 adatto a te, in base alla mia disponibilit\u00e0.<\/b><\/p><p><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>Feel free to reach out so I can check and let you know ASAP!<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Contattami: verificher\u00f2 e ti far\u00f2 sapere il prima possibile!<\/b><\/p><\/div><\/details><details><summary><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>How long does a private tour of Venice last?<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Quanto dura un tour privato di Venezia?<\/b><\/summary><div class=\"v-answer\"><p><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>The duration of each tour can be tailored to your needs, from 1.5 hours to a full day. The itineraries can be mixed or combined as well!<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>La durata di ogni tour pu\u00f2 essere adattata alle tue esigenze, da un\u2019ora e mezza a un\u2019intera giornata. Anche gli itinerari possono essere combinati tra loro!<\/b><\/p><\/div><\/details><details><summary><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>Are private walking tours suitable for families with children and\/or seniors?<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>I tour privati a piedi sono adatti alle famiglie con bambini e alle persone anziane?<\/b><\/summary><div class=\"v-answer\"><p><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>Yes! Since each tour is private, the pace and itinerary can be adapted to your group\u2019s needs, with plenty of opportunities to take breaks along the way and keeping everyone engaged.<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>S\u00ec! Poich\u00e9 ogni tour \u00e8 privato, il ritmo e l\u2019itinerario possono essere adattati alle esigenze del tuo gruppo, con tante occasioni per fare una pausa lungo il percorso e coinvolgere tutti.<\/b><\/p><\/div><\/details><details><summary><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>Are the tours private?<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>I tour sono privati?<\/b><\/summary><div class=\"v-answer\"><p><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>Yes, they are. All the tours are 100% private, for you and your family\/group only.<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>S\u00ec, tutti i tour sono privati al 100%, riservati esclusivamente a te e alla tua famiglia o al tuo gruppo.<\/b><\/p><\/div><\/details><\/section><section class=\"v-group v-reveal\" data-topic=\"venice\" aria-labelledby=\"v-group-venice\"><div class=\"v-group-head\"><span aria-hidden=\"true\">02<\/span><h2 id=\"v-group-venice\"><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>Discovering Venice<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Scoprire Venezia<\/b><\/h2><\/div><details><summary><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>What is the best tour of Venice for first-time visitors?<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Qual \u00e8 il tour migliore per chi visita Venezia per la prima volta?<\/b><\/summary><div class=\"v-answer\"><p><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>The Kickstart Private Tour is the perfect choice for first-timers, it\u2019s the perfect introduction to the city, covering essential sights while helping you get your bearings and discover the unique character of Venice.<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Il Tour Privato Introduttivo \u00e8 la scelta ideale per chi visita Venezia per la prima volta: una perfetta introduzione alla citt\u00e0, che ne tocca i luoghi essenziali aiutandoti a orientarti e a scoprirne il carattere unico.<\/b><\/p><\/div><\/details><details><summary><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>What are the must-see places in Venice?<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Quali sono i luoghi da non perdere a Venezia?<\/b><\/summary><div class=\"v-answer\"><p><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>Venice is full of must-see places, from iconic landmarks such as the Rialto Bridge, the St.Mark\u2019s Basilica and the Doge\u2019s Palace, to the charming hidden corners away from the crowds! A private tour is the best option to explore both!<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Venezia \u00e8 ricca di luoghi da non perdere: dai monumenti simbolo, come il Ponte di Rialto, la Basilica di San Marco e il Palazzo Ducale, agli incantevoli angoli nascosti lontano dalla folla! Un tour privato \u00e8 la soluzione ideale per scoprire entrambi!<\/b><\/p><\/div><\/details><details><summary><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>Do you provide skip-the-line access to the main attractions?<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Offri l\u2019accesso salta la fila alle principali attrazioni?<\/b><\/summary><div class=\"v-answer\"><p><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>Absolutely yes! If you\u2019d like to visit the main sites, I\u2019ll purchase skip-the-line tickets in advance on your behalf, to avoid the queues and make the most of your time in Venice!<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Assolutamente s\u00ec! Se desideri visitare i siti principali, acquister\u00f2 in anticipo per tuo conto i biglietti salta la fila, per evitare le code e sfruttare al meglio il tuo tempo a Venezia!<\/b><\/p><\/div><\/details><details><summary><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>Can I customize a tour around hidden and lesser-known places?<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Posso personalizzare un tour dedicato a luoghi nascosti e meno conosciuti?<\/b><\/summary><div class=\"v-answer\"><p><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>Definitely! This is actually my favourite type of tour, cause it allows me to take you beyond the usual tourist routes to discover the most authentic side of my hometown!<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Certamente! \u00c8 proprio il mio tipo di tour preferito, perch\u00e9 mi permette di accompagnarti oltre i soliti percorsi turistici, alla scoperta del lato pi\u00f9 autentico della mia citt\u00e0!<\/b><\/p><\/div><\/details><details><summary><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>Can you recommend tour guides in Florence or Rome?<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Puoi consigliarmi guide turistiche a Firenze o a Roma?<\/b><\/summary><div class=\"v-answer\"><p><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>Yes. I know talented, licensed, local guides in Florence, Rome and many other Italian cities, so if you want me to help you to plan\/book a tour don\u2019t hesitate to ask!<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>S\u00ec. Conosco guide locali, abilitate e preparate a Firenze, Roma e in molte altre citt\u00e0 italiane: se desideri una mano per organizzare o prenotare un tour, non esitare a chiedere!<\/b><\/p><\/div><\/details><\/section><section class=\"v-group v-reveal\" data-topic=\"booking\" aria-labelledby=\"v-group-booking\"><div class=\"v-group-head\"><span aria-hidden=\"true\">03<\/span><h2 id=\"v-group-booking\"><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>Booking &amp; practical details<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Prenotazioni e informazioni pratiche<\/b><\/h2><\/div><details><summary><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>How do I book a private tour?<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Come posso prenotare un tour privato?<\/b><\/summary><div class=\"v-answer\"><p><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>Contact me through the form, Email or WhatsApp\/iMessage, once we have planned the itinerary, a small deposit (15% of the total, to be sent by bank transfer or credit card) will be requested to confirm your booking.<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Contattami tramite il modulo, via email oppure su WhatsApp\/iMessage. Una volta definito l\u2019itinerario, per confermare la prenotazione sar\u00e0 richiesto un piccolo acconto del 15% del totale, da versare tramite bonifico bancario o carta di credito.<\/b><\/p><\/div><\/details><details><summary><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>What if I need to cancel my booking?<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Cosa succede se devo cancellare la prenotazione?<\/b><\/summary><div class=\"v-answer\"><p><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>If the cancellation occurs at least one week before the scheduled tour date, you will receive a full refund (excluding the cost of any non-refundable tickets purchased in advance).<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Se la cancellazione avviene almeno una settimana prima della data prevista per il tour, riceverai un rimborso completo, escluso il costo di eventuali biglietti non rimborsabili acquistati in anticipo.<\/b><\/p><\/div><\/details><details><summary><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>Where will we meet?<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Dove ci incontriamo?<\/b><\/summary><div class=\"v-answer\"><p><b class=\"v-lang v-en\" lang=\"en\" data-no-translation>You can find the starting point of each tour in the tour description on the website, but a different meeting point or pickup point can be arranged upon request.<\/b><b class=\"v-lang v-it\" lang=\"it\" data-no-translation>Puoi trovare il punto di partenza di ogni tour nella sua descrizione sul sito. Su richiesta \u00e8 possibile concordare un punto d\u2019incontro o di prelievo diverso.<\/b><\/p><\/div><\/details><\/section><\/div><\/div><\/div><\/div>\n<script>(function(){var r=document.getElementById('svt-v2');if(!r||r.dataset.ready)return;r.dataset.ready='1';if(document.documentElement.lang.indexOf('it')===0){var localizeClosing=function(){var box=document.querySelector('#post-1734 .elementor-element-367d40e');if(!box)return;var nt=box.querySelector('h2');if(nt)nt.textContent='Hai altre domande?';var walk=document.createTreeWalker(box,NodeFilter.SHOW_TEXT);while(walk.nextNode()){if(walk.currentNode.textContent.indexOf('per altre infromazio sul tours')!==-1)walk.currentNode.textContent=walk.currentNode.textContent.replace('per altre infromazio sul tours','per altre informazioni sui tour.');}};if(document.readyState==='loading')document.addEventListener('DOMContentLoaded',localizeClosing,{once:true});else localizeClosing();var nav=r.querySelector('.v-nav');if(nav)nav.setAttribute('aria-label','Filtra le domande per argomento');}var header=document.getElementById('site-elementor-header'),post=document.getElementById('post-1734');function spaceHeader(){if(header&&post)post.style.setProperty('--svt-header-space',(Math.ceil(header.getBoundingClientRect().height)+(window.innerWidth<768?95:45))+'px');}spaceHeader();if(header&&'ResizeObserver' in window)new ResizeObserver(spaceHeader).observe(header);window.addEventListener('resize',spaceHeader,{passive:true});var buttons=r.querySelectorAll('[data-filter]'),groups=r.querySelectorAll('.v-group');buttons.forEach(function(b){b.addEventListener('click',function(){buttons.forEach(function(x){x.setAttribute('aria-pressed',String(x===b));});groups.forEach(function(g){g.hidden=b.dataset.filter!=='all'&&g.dataset.topic!==b.dataset.filter;});});});if('IntersectionObserver' in window&&!window.matchMedia('(prefers-reduced-motion: reduce)').matches){var obs=new IntersectionObserver(function(entries){entries.forEach(function(e){if(e.isIntersecting){e.target.classList.add('v-seen');obs.unobserve(e.target);}});},{threshold:.08});r.querySelectorAll('.v-reveal').forEach(function(el){obs.observe(el);});}r.querySelector('.v-hero-link').addEventListener('click',function(e){e.preventDefault();r.querySelector('#v-answers').scrollIntoView({behavior:window.matchMedia('(prefers-reduced-motion: reduce)').matches?'auto':'smooth',block:'start'});});})();<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-367d40e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"367d40e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-6002e53\" data-id=\"6002e53\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-aea2870\" data-id=\"aea2870\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4152484 elementor-widget elementor-widget-aux_modern_heading\" data-id=\"4152484\" data-element_type=\"widget\" data-widget_type=\"aux_modern_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section class=\"aux-widget-modern-heading\">\n            <div class=\"aux-widget-inner\"><h2 class=\"aux-modern-heading-primary\">Still have a question?<\/h2><div class=\"aux-modern-heading-divider\"><\/div><\/div>\n        <\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31885d2 elementor-widget elementor-widget-text-editor\" data-id=\"31885d2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><a style=\"text-decoration: underline; font-weight: bold; font-size: 1.2rem;\" title=\"Contact me\" href=\"https:\/\/www.secretvenicetour.com\/contact-me\/\" target=\"_blank\">Contact me<\/a> for more information about a tour.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-ea32d44\" data-id=\"ea32d44\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ Secret Venice Tours \u00b7 FAQ A little clarity.Una risposta chiara.A lot of Venice.Tutta la tua Venezia. Your questions, answered. Let\u2019s make your private experience feel effortless, before you even arrive.Le risposte alle tue domande, per organizzare un\u2019esperienza privata senza pensieri, ancora prima di arrivare. Find your answer Trova la tua risposta \u2193A local perspective. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":11,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-1734","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Faq - Secret Venice Tours<\/title>\n<meta name=\"description\" content=\"Frequently asked questions about my private tours\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.secretvenicetour.com\/it\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Faq - Secret Venice Tours\" \/>\n<meta property=\"og:description\" content=\"Frequently asked questions about my private tours\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.secretvenicetour.com\/it\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Secret Venice Tours\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-20T15:52:52+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.secretvenicetour.com\/wp-content\/uploads\/2022\/03\/faq2.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tempo di lettura stimato\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minuti\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.secretvenicetour.com\/faq\/\",\"url\":\"https:\/\/www.secretvenicetour.com\/faq\/\",\"name\":\"Faq - 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